{% include 'SendmailBundle:blocks:resources.html.twig' %} {% include 'SendmailBundle:emails_common:email_code_top.html.twig' %} {{ phrase('helpcenter.emails.tickets_re', {subject: ticket.subject}) }}[{{ ticket.id }}] RE: {{ticket.subject}} {% include 'SendmailBundle:blocks:header.html.twig' %} {{ phrase('helpcenter.emails.greeting', {to_name: recipient.name}) }}

The ticket owner, or a copied participant, has replied to this ticket. To view the reply in the ticket, you can use the link at the bottom of this message.

{% for message in ticket_messages|slice(1) %} {% if not context.message_limit or loop.index0 < context.message_limit %} {% include 'SendmailBundle:emails_common:ticket_message_row.html.twig' with { message: message, ticketdisplay: context.ticketdisplay } %} {% endif %} {% endfor %} {% if app.isPortalEnabled() and can_login(recipient.id) %}

{{ phrase('helpcenter.emails.ticket_access_ticket_online') }} {{ ticket_link }} {% endif %} {% include 'SendmailBundle:blocks:footer.html.twig' %} {% include 'SendmailBundle:emails_common:email_code_bottom.html.twig' %}